Shipping and Delivery Policy:
Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days where stock is available. Shipping times are estimated at between 3-7 business days depending on your location within Australia. Delivery time is subject to stock availability, this period may be extended by up to 14 days.
Freight charges are payable in addition to the product price. All deliveries are made via our courier service provider - Australia Post.
Some items are available via Click & Collect only. This is noted in the product description.
Products will not be delivered to an unattended address.
The courier requires a signature from an occupant at the specified delivery address. Therefore, we recommend a work address. If no one is available to sign for the parcel a card will be left and the parcel re-directed to the nearest Australia Post outlet. The customer is then responsible for collecting the parcel from that depot or paying an additional charge for re-delivery.
This website (tuckersstore.com.au) currently ships orders to mainland Australian addresses only.
Freight is calculated on based on the weight of the order and differs by postcode and area.
We do encourage orders over 20kg to be collected from your local Tuckers member store.
AIRR Pty Ltd ships goods to all of mainland Australia (excluding outlying islands); however at this time we do NOT accept international orders through our website.